IncoDigital, part of Incogia Group, respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This policy explains how we collect, use, store, and protect your personal information when you access our marketplace, purchase digital products, or sell products through our platform.
Depending on how you use our platform, we may collect:
Name and contact information, including email address.
Account login and profile information.
Billing details and transaction records.
Products purchased, downloaded, or listed for sale.
Seller information and payout details where applicable.
IP address, browser type, device information, and usage data.
Communications sent to our support team.
Cookie and preference information.
We do not intentionally collect more personal data than is necessary for legitimate business purposes.
We may process personal data to:
Create and manage user accounts.
Process orders and provide digital downloads.
Manage seller accounts and transactions.
Provide customer support.
Maintain platform security and prevent fraud.
Improve our services and user experience.
Meet legal, accounting, and regulatory obligations.
Send marketing communications where legally permitted.
Where GDPR applies, we process personal data under one or more of the following legal bases:
Contract: To provide services and fulfill purchases.
Legal obligation: To comply with applicable laws.
Legitimate interests: To secure, maintain, and improve our marketplace, where these interests do not override your rights.
Consent: For processing activities that require your permission, such as certain marketing communications or non-essential cookies.
You may withdraw consent at any time where processing is based on consent.
We may share necessary data with trusted service providers, including:
Payment processors and financial service providers.
Hosting, storage, and security providers.
Email delivery and customer support services.
Analytics providers, where applicable.
Authorities when legally required.
We do not sell your personal data to third parties. Service providers must process personal data under appropriate contractual and legal safeguards.
Your information may be processed in countries outside the European Economic Area (EEA). Where GDPR requires safeguards for international transfers, we will use appropriate measures, such as adequacy decisions or approved contractual protections.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, maintain security, and comply with legal obligations.
When data is no longer needed, it will be securely deleted or anonymized where appropriate.
If GDPR applies to your personal data, you may have the right to:
Access your personal data.
Correct inaccurate or incomplete information.
Request deletion of your personal data.
Restrict certain processing activities.
Object to processing based on legitimate interests or direct marketing.
Receive certain data in a portable format.
Withdraw consent where processing is based on consent.
Lodge a complaint with your relevant data protection supervisory authority.
These rights are subject to applicable legal conditions and exceptions. To exercise your rights, contact us using the details below.
IncoDigital may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, and analyze usage.
Where required by law, we will request consent before using non-essential cookies. You can manage cookie preferences through our cookie settings or your browser, where available.
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.
However, no online service can guarantee absolute security. Users should protect their login credentials and notify us if they suspect unauthorized access to their accounts.
IncoDigital is not intended for children who are below the minimum age permitted to use the platform under applicable law. We do not knowingly collect children's personal data in violation of applicable legal requirements.
If you believe a child has provided personal data unlawfully, please contact us so we can investigate and take appropriate action.
Our platform may contain links to third-party websites or integrate external services. Those providers may have their own privacy policies and practices. We encourage users to review them before sharing personal information.
We may update this GDPR Privacy Policy when our services, practices, or legal obligations change. The latest version will be published on this page with an updated revision date.
For privacy questions, data access requests, correction requests, or deletion requests, contact:
Platform: IncoDigital
Parent Company: Incogia Group
Email: contact@incogia.net
Website: [Insert your official IncoDigital website URL]
If GDPR applies, you may also lodge a complaint with the competent data protection supervisory authority.
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