IncoDigital, operated by Incogia Group, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you access our website and services.
By using IncoDigital, you acknowledge this policy, subject to any consent required by applicable law.
We may collect the following categories of information:
Personal Information: Name, email address, username, and account details.
Transaction Information: Order history, purchased products, payment status, and transaction references.
Seller Information: Product listings, payout details, and information required to manage seller accounts.
Technical Information: IP address, browser type, device information, operating system, and access logs.
Usage Information: Pages visited, downloads, searches, and interactions with platform features.
Support Communications: Messages, inquiries, and information submitted when contacting customer support.
Payment card information may be processed by third-party payment providers. We do not claim to store complete payment card details unless our actual payment systems support this and appropriate safeguards are in place.
We may use personal information to:
Create and manage user accounts.
Process purchases and deliver digital products.
Manage sellers, product listings, and payouts.
Provide customer support and resolve disputes.
Detect fraud, abuse, and unauthorized access.
Maintain, secure, and improve our services.
Send essential account, transaction, and service notifications.
Send marketing communications where permitted by law.
Comply with legal obligations and enforce our policies.
IncoDigital may use cookies and similar technologies to maintain sessions, remember preferences, analyze website performance, and improve user experience.
Where required by law, non-essential cookies will only be used after obtaining the necessary consent. Users may manage cookies through available website settings or their browser.
We may share relevant information with:
Payment Providers: To process payments, refunds, and transactions.
Hosting and Technology Providers: To operate, maintain, and secure the platform.
Sellers: To the extent necessary to fulfill orders and provide product-related support.
Analytics and Security Providers: To understand platform usage and prevent abuse, where permitted.
Legal Authorities: When required by law or necessary to protect legal rights.
Business Successors: In connection with a merger, acquisition, or transfer of business, subject to applicable law.
We do not sell personal information to third parties in exchange for money. Any additional data sharing will be handled in accordance with applicable law and the disclosures provided to users.
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
Retention periods depend on the type of information and the purpose for which it was collected.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, disclosure, and misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of certain information in a portable format.
Opt out of certain marketing communications or data uses where applicable.
Lodge a complaint with a relevant data protection authority.
To exercise your rights, contact us using the information provided below. We may need to verify your identity before processing your request.
Your information may be processed or stored in countries other than your country of residence, depending on our hosting infrastructure and service providers.
Where required, appropriate safeguards will be implemented for international transfers of personal information.
Our platform may contain links to third-party websites, software, or services. These third parties maintain their own privacy practices, and IncoDigital is not responsible for their independent policies or activities.
We encourage users to review the privacy policies of third-party services before providing personal information.
IncoDigital is not intended for children who are below the minimum age permitted to use the service under applicable law without the required consent.
We do not knowingly collect children's personal information in violation of applicable legal requirements. If you believe such information has been collected improperly, please contact us.
We may send promotional emails where permitted by law and, where required, with your consent.
You may unsubscribe from marketing emails using the unsubscribe link or by contacting us. Essential transactional and security communications may still be sent when necessary.
Where applicable, IncoDigital processes personal information in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
Depending on the circumstances, our lawful basis for processing may include contractual necessity, legal obligations, legitimate interests, or consent.
Individuals may contact us to exercise their applicable rights or raise privacy concerns.
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.
Updated versions will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
For privacy questions, data requests, or complaints, please contact:
IncoDigital — Incogia Group
Email: contact@incogia.net
Website: IncoDigital's official website.
When contacting us, please describe your request clearly and avoid including unnecessary sensitive information.
By using IncoDigital, you acknowledge that you have read this Privacy Policy.